Reference

Privacy Policy — How We Handle Your Account Information

We collect only what we need to run your account, process bKash, Nagad and Rocket payments, and keep your login secure. This policy sets out what we collect, how we use it, who can see it, and how you can request changes or deletion.

Account data protectionPayment transaction privacyContact and control optionsRegion-dependent access
Enter Lobby Read FAQ
psh4x Privacy Policy — How We Handle Your Account Information
DATA HANDLING

Security Measures and Your Control

We encrypt your password, store payment wallet numbers in a tokenised format, and log every account change so we can trace unusual activity. You control most of your data directly from your account settings, and you can ask us to delete your records at any time subject to legal retention rules.

Encryption & Storage

Your password is hashed using industry-standard algorithms, and your bKash, Nagad, Rocket account details are encrypted both in transit and at rest. We do not store your wallet PIN or OTP codes; those remain on your device and with your payment provider.

Session & Device Logs

We keep a log of your login times, IP addresses and device types to spot suspicious patterns. If we see a login from a new device or location, we may ask you to confirm via SMS or email before granting access to your wallet.

Data Retention

Active account data stays on file as long as you use psh4x. If you close your account, we retain transaction records for a reasonable period to comply with financial record-keeping obligations, then delete personal identifiers unless required by law to keep them longer.

Your Rights

You can request a copy of your personal data, ask us to correct errors, or submit a deletion request through support or your account privacy controls. We will process these requests promptly, subject to any legal obligations that override deletion.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what personal information we hold, ask us to correct an error, or request deletion of your account data, contact our support team through any of the channels below. We aim to respond to data requests within a few business days.

Live Chat Open the chat widget from your account dashboard or the footer on any page. Tell the agent you have a privacy or data request and they will escalate it to the compliance team for review and action.
Email Support Send your request to the support email address listed in your account settings. Include your username and a brief description of what data you want to access, correct or delete so we can verify your identity and process it quickly.
Account Settings Log in and go to Account Settings, then Privacy Controls. You can review the personal information we have on file, update your mobile number or wallet details, and submit a data deletion request directly from that screen.

Common Questions About Your Data

We collect your mobile number, username, and payment wallet details for bKash, Nagad or Rocket. We also log your device type, IP address and session timestamps to secure your account and detect unusual login attempts.

No. We do not sell or share your personal information with third-party marketers. We only share data with payment processors to complete your deposits and withdrawals, and we may disclose information if required by law.

We retain transaction records for a reasonable period to comply with financial record-keeping requirements where applicable, then delete personal identifiers unless legally obligated to keep them. You can request full deletion through support, subject to those obligations.

Yes. Log in and go to Account Settings, then Privacy Controls to review the personal information we hold. You can also contact support to request a full export of your data in a readable format.

Go to Account Settings and update your mobile number or bKash, Nagad, Rocket wallet ID directly. For security, we may ask you to verify the change via SMS or email before it takes effect on your account.

We use essential session cookies to keep you logged in and functional cookies to remember your language and layout preferences. We do not use third-party advertising trackers. You can clear cookies from your browser, though this will log you out.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoPsh4X BankingGamespsh4x Casino

Related pages

psh4x Bangladesh FAQ psh4x App Live Cricket Stadium Roulette GlowSpin